Covid-19 announcement:

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Service announcements

Citylink on Saturday timetable until further notice

Due to the rise in Alert levels the service will be reduced to Saturday timetables until  6 pm Tuesday 12/10/2021.

We will reassess on Monday 11/10/2021.

 

COVID-19 Passenger Announcement – Northland is at Level 2

All CityLink services are running as normal in Alert Level 2.  
COVID-19 passenger guidelines in Alert Level 2 

  • No social distancing is required but buses are seated passengers only. (No standing passengers).  
  • Buses with a full seated load may go past your stop.  
  • Please continue to scan your QR codes, Register your bus trip here or call us on 0800 002 004.   
  • Face masks or face coverings are mandatory on public transport in Alert Level 2. Visit our face masks / coverings FAQ page for more information. 
  • If not comfortable with new Alert Level 2 rules, please find an alternative to Public Transport. 

Remember to be kind. Together we can stop the spread of COVID-19.

Alert Level 3 COVID-19 service update

COVID-19 Passenger Announcement – Northland is at Level 3 

Reduced Services will remain in place during Alert Level 3.   All CityLink buses will be running to a Saturday timetable unless otherwise advised. 

Supergold changes on the Whangarei CityLink bus

Bee Card is your new prepay card that will make travel by bus easier and smarter, paving the way for better city planning and transport options in the future.

From 30/04/2020, when CityLink switches completely to the Bee Card, you will need to have your SuperGold travel concession loaded on to a Bee Card in order to keep enjoying your free bus travel.

If you are unable to access internet, the Rose St staff are happy to take your details and register your card on the Northland Regional Council Supergold account that has been set up to assist with this process.

Instead of showing your SuperGold card to a bus driver you’ll use your Bee Card, just like all other passengers, to tag on and tag off the bus using the card readers by the door or the Drivers console.

When you tag on your Bee Card the readers will recognise you’re a SuperGold customer and you’ll travel free between 9am and 3pm and all-day Saturday

  • If you use the bus during peak hours the fare will be $2 (cash or BeeCard) You can top up funds onto your Bee Card via the Rose St Kiosk or on the bus via the driver, so no matter what time you are travelling, you can just tag on and go.

If you are using your card during the SuperGold hours only then there is no need to have any money on the card.

Don’t forget to tag off (even if you are travelling within the free period).

You’ll need to carry your SuperGold Card with you when using the bus, as proof of your eligibility for SuperGold concessions. From time to time this may be checked by the bus driver.

FAQ’s

  • Where do I get a card? You can pick up a Bee card from the Rose St bus depot between 8am and 5pm or order online www.beecard.co.nz.
  • How do I put my SuperGold concession on my card if I don’t have Internet access? If you are unable to access internet, the Rose St staff are happy to take your details and register your card on the Northland Regional Council Supergold account that has been set up to assist with this process.
  • Do I need to put money on my card to travel? If you wish to use your card outside these hours, it will need to have enough money to cover your fare. Money can be put on the card via the Rose St Kiosk or on the bus.

Please feel free to contact Dean Mitchell or Anita Child at the Northland Regional Council,  09 470-1200 for further details and assistance if required.