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Service announcements

Matariki Holiday Friday 14 July

There will be no CityLink services on this public holiday.

All services will return to a normal timetable on Saturday 15 July.

King’s Birthday Public Holiday Mon 5 June 2023

There will be no CityLink services on this public holiday, Monday 5 June.

All services will return to a normal timetable on Tuesday 6 June.

Service disruption due to driver shortage

Friday 27 February 2023. The Northland Regional Council would like to apologise to passengers on Route 8 (Southern Express) @ 4:40 pm and Route 2 (Onerahi) 5.15 pm services. These trips have been cancelled due to driver shortages.

Supergold changes on the Whangarei CityLink bus

Bee Card is your new prepay card that will make travel by bus easier and smarter, paving the way for better city planning and transport options in the future.

From 30/04/2020, when CityLink switches completely to the Bee Card, you will need to have your SuperGold travel concession loaded on to a Bee Card in order to keep enjoying your free bus travel.

If you are unable to access internet, the Rose St staff are happy to take your details and register your card on the Northland Regional Council Supergold account that has been set up to assist with this process.

Instead of showing your SuperGold card to a bus driver you’ll use your Bee Card, just like all other passengers, to tag on and tag off the bus using the card readers by the door or the Drivers console.

When you tag on your Bee Card the readers will recognise you’re a SuperGold customer and you’ll travel free between 9am and 3pm and all-day Saturday

  • If you use the bus during peak hours the fare will be $2 (cash or BeeCard) You can top up funds onto your Bee Card via the Rose St Kiosk or on the bus via the driver, so no matter what time you are travelling, you can just tag on and go.

If you are using your card during the SuperGold hours only then there is no need to have any money on the card.

Don’t forget to tag off (even if you are travelling within the free period).

You’ll need to carry your SuperGold Card with you when using the bus, as proof of your eligibility for SuperGold concessions. From time to time this may be checked by the bus driver.

FAQ’s

  • Where do I get a card? You can pick up a Bee card from the Rose St bus depot between 8am and 5pm or order online www.beecard.co.nz.
  • How do I put my SuperGold concession on my card if I don’t have Internet access? If you are unable to access internet, the Rose St staff are happy to take your details and register your card on the Northland Regional Council Supergold account that has been set up to assist with this process.
  • Do I need to put money on my card to travel? If you wish to use your card outside these hours, it will need to have enough money to cover your fare. Money can be put on the card via the Rose St Kiosk or on the bus.

Please feel free to contact Dean Mitchell or Anita Child at the Northland Regional Council,  09 470-1200 for further details and assistance if required.