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Service announcements

Easter and Anzac Day 2022

Due to Public Holidays on Good Friday 15th April , Easter Monday 18th April and Anzac Day 25th April, there will be no Citylink services those days. Normal Saturday services apply for 16th April.

Rose Street Bus Terminal Upgrade

The Rose Street Bus Terminal is moving for upgrades. From 1 March until further notice Citylink bus services will operate out of new temporary stops in Vine St.

For more information: Click here 

COVID-19 Passenger Announcement – Northland is now at Red

All Buslink services are running as normal.
COVID-19 passenger guidelines under Red

Supergold changes on the Whangarei CityLink bus

Bee Card is your new prepay card that will make travel by bus easier and smarter, paving the way for better city planning and transport options in the future.

From 30/04/2020, when CityLink switches completely to the Bee Card, you will need to have your SuperGold travel concession loaded on to a Bee Card in order to keep enjoying your free bus travel.

If you are unable to access internet, the Rose St staff are happy to take your details and register your card on the Northland Regional Council Supergold account that has been set up to assist with this process.

Instead of showing your SuperGold card to a bus driver you’ll use your Bee Card, just like all other passengers, to tag on and tag off the bus using the card readers by the door or the Drivers console.

When you tag on your Bee Card the readers will recognise you’re a SuperGold customer and you’ll travel free between 9am and 3pm and all-day Saturday

  • If you use the bus during peak hours the fare will be $2 (cash or BeeCard) You can top up funds onto your Bee Card via the Rose St Kiosk or on the bus via the driver, so no matter what time you are travelling, you can just tag on and go.

If you are using your card during the SuperGold hours only then there is no need to have any money on the card.

Don’t forget to tag off (even if you are travelling within the free period).

You’ll need to carry your SuperGold Card with you when using the bus, as proof of your eligibility for SuperGold concessions. From time to time this may be checked by the bus driver.

FAQ’s

  • Where do I get a card? You can pick up a Bee card from the Rose St bus depot between 8am and 5pm or order online www.beecard.co.nz.
  • How do I put my SuperGold concession on my card if I don’t have Internet access? If you are unable to access internet, the Rose St staff are happy to take your details and register your card on the Northland Regional Council Supergold account that has been set up to assist with this process.
  • Do I need to put money on my card to travel? If you wish to use your card outside these hours, it will need to have enough money to cover your fare. Money can be put on the card via the Rose St Kiosk or on the bus.

Please feel free to contact Dean Mitchell or Anita Child at the Northland Regional Council,  09 470-1200 for further details and assistance if required.