CityLink fares to increase from 1 August

Fares will increase on CityLink and SchoolLink services from 1 August 2025.

From 1 August 2025, bus fares will go back to their 2018 level:

• $3 per trip for adults
• $2 per trip for children/young people 5-18 years
• Infants up to 4 years are still FREE

This is an increase of $1 per journey on current fares.

Infants up to four years of age will continue to travel free of charge and concessions for Community Service Card and Gold Card holders still apply.

The increase is due to central government requiring regional councils to find increased funding to cover bus costs. Similar increases are happening all across the country.

CityLink and NRC recognise that cost of living pressures are impacting on Northlanders and for many years have tried to keep bus fares as low as possible, whilst making improvements to the CityLink service. The past two years have seen the introduction of School Link and the extension to route 3, and the Rose Street bus hub redevelopment currently underway with WDC. CityLink now has  an online bus tracker and a  dedicated Facebook page to improve information flow and communication with passengers.

Read the full news story HERE

If you have questions, you can contact us at citylink@nrc.govt.nz or call 0800 002 004 and ask for the Transport team.

Service Update – Friday 20 June – Matariki

There will be no CityLink or SchoolLink services on the public holiday, Friday 20 June. All CityLink services return to a normal timetable on Saturday 21 June.

Route 4 temporarily diverted

Services on CityLink Whangārei’s Otangarei Route Four will temporarily bypass Matai St from today (Thursday 6 March) until further notice while police investigate a series of rock throwing incidents that have damaged buses and put drivers and passengers at risk.

Read more HERE

Rose Street bus hub upgrade

The next phase of the Rose Street bus station upgrade is happening!

From 28 January 2025 bus services are temporarily relocated to Vine Street for the duration of construction works.

The bus office and toilets are available in the Vine Street car park. Staff are ready to help with all your BeeCard top-ups, purchases and queries.  Look for the portacom with the CityLink posters (see below)! Vine Street car park remains open.

Check out the flyer with more info and a map showing the new temporary bus site HERE

The existing bus hub buildings will be demolished and replaced with new public toilets, staff facilities, ticketing office and covered seating area. A new pedestrian link between Rose and Vine Street will provide a safer connection into the city centre.

The new bus hub will be fantastic for our passengers and for Whangārei. We can’t wait to see it completed! Thanks to all our passengers for your patience while the works are ongoing.

The upgrade is funded by Waka Kotahi, with the works carried out by Whangārei District Council, working with Northland Regional Council. You can find more info at WDC website.

New pedestrian walkway